More satisfied patients. Increased revenue. Better treatment outcomes.

More satisfied patients. Increased revenue. Better outcomes.

Forget about paper questionnaires and emails. Provide your patients with a superb experience without any additional administration.

Forget about paper questionnaires and emails. Provide your patients with a superb experience without any additional administration.

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One-click insight into patient experience

One-click insight into patient experience

By using InsiderCX, you get an additional employee who will ensure that the opinion of every patient reaches you in real-time.


PATIENT EXPERIENCE INSIGHT

Quality control

In real-time, find out how satisfied your patients are with different aspects of their experience:

  • Examination / Service

  • Doctors / Staff

  • Clinic organization

From one place, track patient satisfaction, easily optimize business processes, and increase revenue.

SUBERB EXPERIENCE

Better outcomes, no administration

Engaged and satisfied patients, along with increased loyalty to your institution and referrals to other patients, have been proven to achieve better treatment outcomes.

Provide support to patients at every step without additional administration.

ONLINE REPUTATION AND RETENTION

ONLINE REPUTATION AND RETENTION

Prevent patient churn

32% of patients leave after just one negative experience. Proactively find out the reasons for their dissatisfaction and prevent them from going to the competition and leaving negative reviews.

Redirect satisfied patients to leave reviews and increase the number of positive reviews and recommendations - completely automated.

Clinics that have successfully improved PX

Clinics that have successfully improved PX

InsiderCX

m (HR): +385 95 585 9192

m (UK): +44 77 0140 7068

e: info@insidercx.com



© Copyright - Insider Plus d.o.o. - all rights reserved.

INGREDIENTS FOR A SUBERB EXPERIENCE

Why InsiderCX?

Why InsiderCX?

Why InsiderCX?

Turnkey solution

From creating questionnaires to contacting patients and analyzing results, we cover all implementation steps.

Turnkey solution

From creating questionnaires to contacting patients and analyzing results, we cover all implementation steps.

Automation

Quality control on autopilot = more time for what you are already great at and less administration.

Automation

Quality control on autopilot = more time for what you are already great at and less administration.

Mobile channels

Contact patients anywhere, anytime and collect the maximum number of responses.

Mobile channels

Contact patients anywhere, anytime and collect the maximum number of responses.

Expertise

In addition to technology, you have our expertise in the field of business psychology and user experience at your disposal.

Expertise

In addition to technology, you have our expertise in the field of business psychology and user experience at your disposal.

FAQ

Frequently asked questions

What is the price?

What kind of integration is required?

Is this GDPR compliant?

Who takes care of the project?

Is it possible to test the system?

OUR ACCOMPLISHMENTS

Proud of the results.

12.000+

Monthly surveys

25+

Countries

316%

Average reviews growth

50.000€+

Income saved

FREE PILOT PROJECT

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